Returns and Exchanges Policy
STALEKS PRO is dedicated to providing high-quality professional beauty tools, and we offer a 14-day window for returns on unused items in their original packaging. Please note that for hygiene and safety reasons, tools that have been used or sterilized cannot be returned.
Initiate a Request
Contact our support team via email with your order number and a brief explanation of the reason for your return.
Wait for Approval
Our quality control team will review your request to ensure the items meet our safety and hygiene eligibility criteria.
Secure Packaging
Pack the unused tools securely in their original professional packaging to prevent damage during transit.
Refund Processing
Once we receive and inspect the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing